Want to improve the performance of your company? This course provides you with the metrics and tools to help you analyze and measure your processes. A balance of online lessons, case studies, illustrations, diagrams, interactive exercises, quizzes and graded tests with feedback. Lessons contain several job ads for added guidance and to help you apply what you learn.
Who should attend?
his training is designed for any management or staff involved in performance management or improvement, regardless of industry. Personnel ranging from operations, quality, human resources, finances, sales and marketing, and information technology are encouraged to participate. This course is especially appropriate for quality managers and quality engineers responsible for helping their organizations define metrics for measuring performance of processes.
As an IACET Authorized Provider, JP Russell Learning Center offers CEUs for its programs that qualify under the ANSI/IACET Standard. Note: IACET is the International Association for Continuing Education & Training and CEUs are Continuing Education Units.