Auditing (CQA) Fundamentals II: 20[M] Ed.

(Conventions, ethics, program management, business applications, auditor competencies)

The course contains auditing fundamental conventions, auditor conduct requirements, auditor competencies (skill and knowledge needs), audit program management and business applications. It may be used for professional development, as a refresher or for preparing for the ASQ Certified Quality Auditor (CQA) examination based on the 2012 CQA Body of Knowledge (BOK). ISO 19011 audit standard changes that influence the CQA BOK are included as well as auditing process-based systems. The course covers CQA BOK Part I (auditing fundamentals), Part III (auditor competencies), and Part IV (audit program management and business applications) of the ASQ quality auditor 2012 Body of Knowledge. The course is intended for those interested in conducting management system or process audits using any performance criteria (ISO 9001, FDA GMPs, FAA, internal procedures and so on). The class consists of a series of lessons, illustrations, diagrams, interactive exercises, quizzes, tests, desk reference, and new case study test questions. The class has a bank of 157 multiple choice test questions and 30 case study questions that cover BOK topics. Successful completion of the course will result in a certificate of 9 contact hours (0.9 CEUs). The subscription period is for 90 days (plus one free 30-day subscription extension, if needed).

Learning Outcomes
Upon the completion of this course, you will be able to:

• explain audit terminology
• apply the principles of professional conduct
• respond to unethical situations and conduct
• determine the purpose of audits
• relate how audits add value
• apply new auditor competencies for team leadership
• apply verification and validation techniques during audits
• implement audit program management strategies
• assess configuration management systems
• explain risk management basics
• explain business processes and how they are linked
• contrast joint and combined auditing
• provide adviser and other roles that add value
• explain the 2004 CQA Body of Knowledge
• incorporate ISO 19011:2002 guidance to current practices
• answer case study questions related to the CQA body of knowledge